Return & Refund Policy

Cancellation

You may cancel your order at any time before it has been shipped. Once your cancellation request is processed, a full refund will be issued to your original payment method. Please note that cancellations cannot be processed after your order has entered the shipping process. To cancel an order, please contact our customer service team immediately after placing your order.

Returns

We accept returns within 30 days of the original purchase date. To be eligible for a return, your item must be unused, in the same condition as when you received it, and in its original packaging. You must also provide proof of purchase, such as the original receipt or order confirmation email. Items that are damaged, altered, or missing parts will not be accepted for return.

To initiate a return, please contact our customer service team to obtain a Return Merchandise Authorization (RMA) number. Returns without an RMA number will not be processed. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

Refunds

After we receive and inspect your return, we will process your refund. Refunds will be issued to the original payment method used for the purchase. Please allow 5-10 business days for the refund to appear in your account, depending on your financial institution's processing time. Shipping costs are non-refundable unless the return is due to our error (e.g., wrong item shipped or defective product).

Late or Missing Refunds

If you haven't received your refund within the expected timeframe, please first check with your bank or credit card company, as it may take some time before the refund is officially posted. If you've done this and still have not received your refund, please contact us immediately. We will investigate the issue and work with you to resolve it promptly.

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