Terms of Service

Introduction & Acceptance of Terms

Welcome to PoshPaws Studio ("we," "us," or "our"), an online retailer specializing in premium pet accessories and essentials, including but not limited to collars, harnesses, bedding, feeding solutions, and apparel for dogs and cats. By accessing or using our website www.petmook.shop (the "Site"), you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree, please refrain from using the Site.

Account Responsibilities

To place orders or access certain features, you may need to create an account. You are responsible for:

• Maintaining the confidentiality of your login credentials.
• Providing accurate and current information.
• All activities under your account, including unauthorized access.

We reserve the right to suspend or terminate accounts for violations of these Terms.

Product Information & Order Terms

We strive for accuracy in product descriptions, images, and pricing. However:

• Pet accessories (e.g., collars, harnesses) may vary slightly due to materials or manufacturing processes.
• Pet treats and consumables must be used per manufacturer guidelines; consult a veterinarian for dietary advice.

Orders are subject to availability. We may cancel orders due to errors or inventory limitations.

Payment, Shipping, Returns

Payment: We accept major credit cards and PayPal. Prices are in USD and exclude taxes/shipping unless stated.

Shipping: Delivery times vary by location. Risk of loss transfers upon delivery to the carrier.

Returns: Unused, unwashed items in original packaging may be returned within 30 days of delivery for a refund or exchange. Shipping costs are non-refundable.

Intellectual Property Rights

All content on the Site (logos, text, images) is our property or licensed to us and protected by copyright/trademark laws. Unauthorized use is prohibited.

Disclaimers & Limitations of Liability

General: The Site is provided "as is." We disclaim warranties for merchantability or fitness for a particular purpose.

Pet-Specific Disclaimers:

• Collars, harnesses, and leashes are designed for general use; suitability for specific breeds or behaviors is not guaranteed.
• Pet treats and chews must be used under supervision to prevent choking or allergic reactions.
• Bedding and apparel are not substitutes for veterinary care in extreme weather conditions.

Our liability is limited to the purchase price of the product.

Governing Law & Dispute Resolution

These Terms are governed by the laws of the jurisdiction where our business is registered. Disputes will be resolved through binding arbitration, waiving the right to class actions.

Contact & Effective Date

For questions, contact us at [email protected]. These Terms are effective upon posting on the Site.